A laptop can reach a web server by IP address, but the same server’s hostname does not resolve. Which service should you investigate first?
- DNS
- DHCP
- NTP
- A switch’s VLAN assignment
Show the answer and explanation
DNS resolves hostnames to IP addresses, so it is the first service to investigate in this scenario. DHCP supplies network configuration; NTP synchronizes time. A VLAN issue can affect connectivity, but reaching the server by IP points first toward name resolution. This is a starting hypothesis, not proof of the root cause.